• 🍎 Mixed Fruit Juice Powders! 🍎
  • ⚡ Natural With No Added Sugar ⚡
  • âś… Premium Quality Products!
  • 🔥 Taste That Can't Beat 🔥
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Privacy Policy

Dhankar Farms (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website **dhankarfarms.in**.This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared with third-party service providers.By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.


1. Information We CollectWhen you use our website, create an account, place an order, submit a contact form, or otherwise interact with us, we may collect information such as:


Personal Information
* Full name
* Mobile/phone number
* Shipping address
* Billing address
* Pincode
* Information provided through our contact form
* Account information when you create an account on our websiteWe only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and operate our website.

# 2. Payment InformationWhen you make a purchase on Dhankar Farms, payments may be processed through third-party payment services such as **Razorpay** and supported payment methods including:

* UPI
* Debit cards
* Other payment methods made available through the payment gatewayDhankar Farms does not intentionally store complete debit card details, UPI credentials, passwords, PINs, or other sensitive payment authentication information on its own servers.Payment-related information is handled by the applicable payment service provider in accordance with its own privacy and security policies.---

# 3. How We Use Your Information We may use the information we collect for purposes including:
* Processing and fulfilling your orders
* Delivering products to your shipping address
* Confirming and communicating about your orders
* Providing customer support
* Responding to contact form submissions and enquiries
* Managing customer accounts* Processing payments through authorised payment service providers
* Preventing fraudulent or unauthorised transactions
* Improving our website, products and customer experience
* Maintaining website security and functionality
* Complying with applicable legal and regulatory requirements

We do **not** use your personal information for unsolicited promotional or marketing communications unless you separately provide the required consent or otherwise request such communications.

# 4. Sharing of Information with Third Parties

We may share necessary customer information with trusted third-party service providers when it is required to operate our business and fulfil your order.

These service providers may include:

###Payment Service Providers

We may share relevant information with payment processors such as **Razorpay** to process payments securely.

### Shipping & DeliveryWe use **Shiprocket** and its associated logistics/shipping partners to process and deliver customer orders.

Information such as your name, mobile number, shipping address and pincode may be shared when necessary to fulfil and deliver your order.

###Service Providers

We may also use third-party service providers for website hosting, technical support, security, maintenance and other essential business operations.

We expect third-party service providers handling personal information on our behalf to use it only for the purposes for which it has been provided and to maintain appropriate security measures.

We do not sell or rent your personal information to third parties.---

## 5. Cookies

Our website may use **cookies and similar technologies** to improve website functionality, remember certain preferences, maintain sessions and provide a better browsing experience.

Cookies are small data files stored on your device when you visit a website.Cookies may help us:
* Keep you logged into your account*
Maintain shopping cart and website sessions
* Remember certain preferences* Understand how the website is being used
* Improve website functionality and user experienceYou may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

##6. Account registration

Customers may create an account on our website.When you create an account, we may collect information necessary to create and maintain your account and provide our services.You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without your authorisation.Customers may also place orders without creating an account, where this option is available on the website.

##7. Contact forms

If you contact Dhankar Farms through our website contact form, we may collect the information you provide in order to respond to your enquiry.We use this information only for legitimate customer-service and communication purposes and do not use contact-form information for unsolicited promotional messages.

#8. Product Reviews and User-Generated Content

Our website may allow customers to submit product reviews, ratings, photographs, videos or other content.If you voluntarily submit such content, the information you choose to make public may be visible to other website visitors.Please avoid submitting personal information that you do not want to make publicly available.Dhankar Farms may moderate, remove or decline to publish content that violates applicable laws, our website policies, or reasonable community standards.

#9. Children's Privacy

Dhankar Farms is a general consumer website and is **not specifically directed toward children**.Our products may be purchased by parents or guardians for children. However, children should not independently provide personal information or create accounts on the website without appropriate parental or guardian involvement.If we become aware that personal information has been provided by a child without appropriate consent where such consent is required by applicable law, we will take reasonable steps to address the situation.---

#10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.---

#11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
* Fulfilling orders
* Providing customer support
* Maintaining customer accounts
* Resolving disputes* Preventing fraud
* Meeting legal, accounting, tax and regulatory requirementsWhen information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.---

#12. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:
* Request information about personal data we hold about you
* Request correction of inaccurate or incomplete information
* Request deletion of personal information where legally applicable
* Withdraw consent where processing is based on consent
* Raise a concern regarding the handling of your personal informationTo make a privacy-related request, please contact us using the details provided below.We may need to verify your identity before processing certain requests.---

#13.Third-Party Websites Nad Services

Our website may contain links to or integrations with third-party websites and services, including payment and shipping providers.Once you leave our website or interact with a third-party service, that third party's own privacy policy and terms may apply.Dhankar Farms is not responsible for the privacy practices, security or content of third-party websites and services.---

#14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services or applicable laws.When we make changes, we may update the *Effective Date* shown at the top of this page.We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

#15. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the way we handle your personal information, you can contact us at:
*Dhankar Farms
* Address:
* 4/24A, Jagdev Nagar, Binoli Road,Baraut, Baghpat – 250611,Uttar Pradesh, India

* Email: support@dhankarfarms.in Or Info@dhankarfarms.in

* Phone: +91 7579988874

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.

#16. Consent

By using **dhankarfarms.in**, creating an account, submitting information through our website, or placing an order, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed as described above, subject to applicable law.

### Dhankar Farms
Drink Healthy • Live Healthy

Trusted by You.**

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