Terms & Conditions
Welcome to Dhankar Farms
These Terms and Conditions ("Terms") govern your use of our website, services, and the purchase of any products from our store.By accessing or using our website, purchasing our products, or placing an order, you agree to be bound by these Terms and Conditions and our Privacy Policy and Shipping Policy. If you do not agree with any part of these Terms, please do not use our website.
1. General Conditions & Website Access Eligibility :
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.Service Availability: We reserve the right to refuse service to anyone for any reason at any time.Accuracy of Information: We strive to ensure all information regarding fruit powders, prices, and availability on our website is complete and accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
2. Products and Usage
Product Description: Dhankar Farms specializes in natural fruit powders, vegetable powders, and related agro-products. Product photos are for illustrative purposes; actual packaging or color may vary slightly due to seasonal natural variations. Intended Use: All products sold on this website are intended for personal consumption and standard culinary/dietary use. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Always check ingredient lists if you have known food allergies.Stock & Pricing: Product prices and stock availability are subject to change at any time without notice. We reserve the right to limit the sales or quantities of any product to any person or geographic region.
3. Order and payments
Prepaid Orders Only: We operate strictly on a Prepaid basis. We accept payments via secure gateways supporting UPI, Debit Cards, Credit Cards, and Net Banking.Cash on Delivery (COD): We do not offer Cash on Delivery (COD) services.Order Acceptance: Receiving an order confirmation email does not signify our final acceptance of your order. We reserve the right to accept or decline your order for reasons including product unavailability, pricing errors, or suspected fraudulent transactions.
4. Shipping and Delivery
All shipments are processed and fulfilled via our official logistics partner, Shiprocket Processing Time: Orders are typically processed and dispatched within 1 to 3 business days Delivery Time: Expected delivery takes 3 to 7 business days post-dispatch, depending on location For comprehensive information on delivery, please refer to our dedicated [Shipping Policy].
5. Intellectual Property Rights
All content included on this websiteâsuch as logos, product descriptions, images, graphics, text, and designâis the property of Dhankar Farms and is protected by applicable trademark, copyright, and intellectual property laws in India. You may not reproduce, duplicate, copy, sell, or exploit any portion of our website content or products without express written permission from Dhankar Farms.
6. User Conduct and Account Security
You agree not to use the website for any unlawful purpose or to solicit others to perform unlawful acts.You are strictly prohibited from transmitting any viruses, worms, malware, or code of a destructive nature through our platform.If you create an account or provide user information, you are responsible for maintaining the confidentiality of your account details.
7. Third-Party Links & Tools
Certain content or services available on our website may include materials or links from third parties (e.g., payment gateways, Shiprocket logistics tracking, social media links).We are not responsible for examining or evaluating third-party content or websites and will not have any liability for third-party materials, websites, or services.
8. Limitation of Liability
To the fullest extent permitted by law, Dhankar Farms, its owners, directors, employees, or partners shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from:Your use or inability to use our products or website.Unavoidable delays in courier delivery managed by third-party logistics partners (Shiprocket).Improper storage or usage of fruit powders after delivery.
9. Indemnification
You agree to indemnify, defend, and hold harmless Dhankar Farms and our team from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
10. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website/products shall be subject to the exclusive jurisdiction of the competent courts in India.
11. Changes to Terms & Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion by posting updates to our website. It is your responsibility to check this page periodically for changes.
12. Contact Information
Questions or comments about these Terms and Conditions should be sent to us at:
Brand / Company Name: Dhankar Farms
Website: https://dhankarfarms.in
Email: Support@dhankarfarms.in Or Info@dhankarfarms.in
Phone/WhatsApp: +91 7579988874