Shipping Policy
Welcome to Dhankar Farms. We are committed to delivering your orders safely, fresh, and on time.All our shipments are fulfilled through our trusted logistics partner, Shiprocket, ensuring a smooth and reliable delivery experience.
1. Shipping Coverage
We deliver across Pan India (all pin codes serviced by our logistics partner, Shiprocket).
2. Shipping Charges
Free Shipping: We offer Free Shipping on all orders across India with no minimum order value required.
3. Payment Mathod
Prepaid Only: We accept prepaid orders only via UPI, Debit/Credit Cards, and Net Banking.We do not offer Cash on Delivery (COD) services.
4. Order Processing Time
All orders are processed and dispatched within 1 to 3 business days after successful payment confirmation.Orders are not processed or shipped on Sundays or public holidays.
5. Estimated Delivery Time
Once dispatched, orders typically reach their destination within 3 to 7 business days.Note: Delivery timelines may vary slightly depending on your location, weather conditions, or unexpected logistics delays by our courier partners.
6. Order Traking
As soon as your order is dispatched, you will receive an SMS and/or email containing your Shiprocket tracking details and link.You can use the provided tracking link to monitor the real-time status of your shipment.
7. Damaged or Incorrect Packages
7. Damaged or Incorrect PackagesIf you receive a damaged, tampered, or incorrect product:Please record a clear unboxing video while opening the parcel.Contact our customer support team within 24–48 hours of delivery with the video proof so we can assist you promptly.
8. Contact Us
8. Contact Us For any shipping-related inquiries or assistance, please reach out to us:
Email: Support@dhankarfarms.in Or Info@dhankarfarms.in
WhatsApp: +91 7579988874